7 Things Every Strata Council Should Verify in Their Snow-Removal Quote

When reviewing snow-removal proposals, the details matter more than the price tag. One unclear clause or missing service note can expose a strata to budget overruns, missed service, or liability claims later in the season. At Only Strata Snow Removal, we help strata councils across Metro Vancouver review and structure contracts that ensure clear expectations and zero surprises. Communities in Snow Removal Richmond and the surrounding area can use this quick checklist to evaluate any snow-removal quote before signing.
Defined Scope of Work
Every quote should specify what is included — plowing, salting, walkway clearing, parkade entrances, stairs, and private roads. Vague descriptions like “general snow service” often leave gaps that become disputes once storms begin.
Trigger Points and Response Times
The contract should clearly state when the company mobilizes.
Examples:
- “Automatic dispatch after 1 cm accumulation.”
- “Pre-salting begins when surface temperature drops below 0 °C.”
Without written triggers, you risk delays when storms strike overnight.
Documentation and Proof of Service
A professional snow-removal firm should supply GPS-tracked reports, time-stamped photos, and digital service logs. These are vital if a slip-and-fall claim arises and the council must demonstrate due diligence.
Salt Supply Security
Winter 2024 showed what happens when regional salt depots run short. Ask if your contractor maintains a private salt reserve or relies on public stockpiles. Guaranteed inventory prevents service delays during heavy weather.
Price Model Transparency
Make sure you understand how you’ll be billed:
- Seasonal (flat rate) — stable budgeting, unlimited service.
- Per-service (pay per event) — lower upfront cost, but variable total.
- Hybrid — combines base coverage with per-event extras.
The right model depends on your region’s snowfall history and budget flexibility.
Emergency and After-Hours Coverage
Confirm whether the company offers 24/7 response — not just business-hour dispatch.
Winter weather doesn’t keep office hours, and after-hours delays can create overnight hazards and costly insurance claims. Why These Details Protect Your Council
By verifying these seven points before signing, councils can avoid 90 % of common snow-removal disputes.
A well-defined, documented contract ensures predictable spending, reliable service, and full liability protection all winter long.
At Only Strata Snow Removal, we structure every agreement with transparency — giving property managers and councils confidence that each site will receive timely, verified care throughout the season.
For communities in Snow Removal Richmond and beyond, clarity in the contract means peace of mind when the snow starts falling.




